Returns & Warranty

30-Day Warranty Period

Products which relate to personal hygiene and self-care are non-refundable. For all other products, Preggy Plus will refund you for merchandise you return within thirty (30) days from the date the goods are received.
All goods must be complete (including any manuals or accessories), unused and in their original unopened and factory sealed condition. Damaged or altered goods and perishable items cannot be returned.   Returns are made to our warehouse in Macoya Industrial Estate. 


Defective & Damaged Merchandise

Items that do not work on first use may be returned to Preggy Plus for a full refund within thirty (30) days after the date the merchandise was received. Items altered or damaged through misuse by the customer, accidents, fire and flooding, natural disasters while in possession of the customer, or which fail due to being used in voltage or circuits for which they were not designed, or by voltage fluctuations cannot be returned and are not covered by the warranty.


Warranty & Repair

Items that fail after thirty (30) days after purchase and that are within the manufacturer’s warranty period will be repaired or refunded at the sole discretion of Preggy Plus. The customer must present the original receipt to Preggy Plus when requesting a refund or repair. Items altered or damaged through misuse by the customer, accidents, fire, flooding and natural disasters while in possession of the customer, or which fail due to being used in voltage or circuits for which they have not been designed, or by voltage fluctuations, cannot be returned and are not covered by the warranty.

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